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Please find the time to read the shop policies before making any purchase and leaving a review.
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Returns and Exchange details:
I take great care to ensure that the piece is accurately described and photographed as well as to ensure that your new piece arrives to you in perfect condition.

If you wish to return an item, please contact me as soon as you receive the item. You have 3 days to contact me, the sooner the better. Do not return purchases until you have contacted me and we have spoken about it. Items must be returned within 5-7days, intact (this means not broken and as described in the item details) and with the original packaging.
A full refund of the cost of the item will be made but the original shipping costs cannot be refunded unless the items is faulty or is not as described.

Ensuring the safe return of the item is your responsibility, as is the cost, so ship back to me with insurance and tracking number which you will provide to me via convo on the day you ship.

IMPORTANT:
All shipping costs, both ways, are your responsibility, as are Paypal fees and Etsy listing fees for restocking if you wish to return your purchase.

Custom orders are not refundable or exchangeable as they have been made specifically for. Thank you for understanding.

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Shipping:
Covid-19 IMPACT
-IMPORTANT COURIER SERVICE UPDATE-

The COVID-19 pandemic has badly affected the movement of mails worldwide. Currently, deliveries are affected by community guidelines which vary per locality. Services have been suspended in some other countries due to a reduction in airline freight availability. With this, please expect delays as there are limited flights and Customs/Postal staff are subject to thoroughly examine and process mails for everyone's safety before dispatch of deliveries.
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Due to this, shipping made from Philippines to abroad in regular/free mode is still indefinite.
For Express Shipping, please allow between 3-6 weeks time for arrival.
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Your patience and understanding is truly appreciated in these trying times. Keep safe and stay well!